Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Norwood Medical Centre
2015-06-24
Person
5
5
0
24th June 2015
Great care and pharmacist.
Norwood Medical Centre
2015-06-03
Person
1
5
0
3rd June 2015
Norwood needs more appointment and less time waiting on phone.
Phoning at 8 am in the morning is not good when you have a baby?
I was told I had to wait 3 weeks for my 3 wk old baby to be seen?
and a month for myself?
Reception staff need more training/ they have forgotten to pass messages on and have questioned me when I said it was urgent!
On a good note Jean on reception is great, they should take training from her!
17th July 2015
Response from Norwood Medical Centre
Thank you for the positive feedback, I will pass on your comments to the reception team who ahev ongoing training in customer service.
Norwood Medical Centre
2015-06-03
Person
3
5
0
3rd June 2015
Good when or if you can get appt. Not very often as been trying for 7 weeks to get an appt with Dr Burrows. To change medication from consultants meeting in Ulverston. Some receptionists attitude poor told to ring at 8:00 for some day appt rang at 8:00 prompt already 23 people in Que.
Norwood Medical Centre
2015-06-03
Person
4
5
0
3rd June 2015
More G.P's in order to carry out more home visits for housebound patients.
17th July 2015
Response from Norwood Medical Centre
We have a dedicated GP each day for home visits, sometimes more than one. They each have a whole morning to do the visits for that day.
Norwood Medical Centre
2015-04-30
Person
1
5
0
30th April 2015
Nothing.
Can't get appointment when you need one.
Resources
Short link to review Norwood Medical Centre: http://iwgc.net/ecasq